At Edinburgh Myo, we are committed to protecting your personal information and ensuring that all data is handled with care, confidentiality and professionalism. This Privacy Notice explains how your information is collected, used and stored in line with UK GDPR and the Data Protection Act 2018.
What Information We Collect
To provide safe and effective orofacial myofunctional therapy, Edinburgh Myo collect the following information:
• Name and contact details
• Medical and health history
• Assessment findings and treatment notes
• Photos and videos (with your consent)
• Questionnaires and progress information
For children, we also collect parent or guardian details.
Why Your Information Is Needed
Your information allows us to:
• Assess your needs accurately
• Provide appropriate therapy
• Monitor progress over time
• Communicate with you about appointments and treatment
• Maintain clear and accurate clinical records
Lawful Basis for Processing
We process your data under:
• Article 6(1)(b) – performance of a contract (providing therapy)
• Article 9(2)(h) – provision of health or social care
These lawful bases allow us to work with special category health data.
How Your Information Is Stored
Your information is stored securely using:
• Encrypted digital systems
• Password‑protected devices
• Locked storage for any paper records
Only authorised Edinburgh Myo personnel have access to your information. Photos and videos are used solely for assessment and treatment planning unless you provide explicit consent for any other purpose.
How Long Your Information Is Kept
• Adults: records are kept for 7 years from the date of your last appointment
• Children: records are kept until age 25, or 26 if seen after age 17
After this period, records are securely deleted or destroyed.
Sharing Your Information
Your information is never shared without your knowledge unless:
• You request it
• It is necessary for your care
• We are legally required to do so
We do not sell or pass your information to third parties for marketing.
Your Rights
You have the right to:
• Access your information
• Request corrections
• Request deletion (in certain circumstances)
• Withdraw consent for optional elements (e.g. photos)
If you have any questions about how your information is handled, you are welcome to contact us directly: info@edinburghmyo.com